REFUND & RETURNS POLICY

Effective Date: 24 Feb 2026

Because we work with third-party suppliers, please review carefully.

Returns

You may request a return within 14 days of delivery.

Items must:

• Be unused

• Be in original packaging

• Not be marked final sale

Customers are responsible for return shipping unless item is defective.

Damaged or Incorrect Items

If you receive a damaged or wrong item:

• Email us within 7 days

• Include photos

• We will arrange replacement or refund

Email: Jsandoval@sagesilverinc.com

Non-Returnable Items

• Final sale items

• Gift cards

• Personalized/custom products

Refund Processing

Approved refunds are processed within 5–10 business days to original payment method.